We built this for CreateCX
We built this demo to handle questions for a mock hearing aid company -- walks customers through device troubleshooting, processes 45-day returns, and answers the questions your customers actually ask. Try it.
Or call the AI agent
☎ (762) 763-5809Try the Chat Agent
Ask about hearing aid models, charging instructions, returns and warranty, troubleshooting feedback or volume issues, or anything else a CreateCX customer might wonder about.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your customers would hear when asking about their hearing aids.
(762) 763-5809US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for CreateCX
Built around real hearing aid customer scenarios -- model selection, troubleshooting, returns, and warranty support for adults who rely on their devices every day.
Natural Conversations
Customers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues -- patient and clear for the audience that needs it most.
All Channels Available
Same AI brain across chat, voice, email, and SMS. Customers get consistent answers whether they call from a landline, message from a family member's phone, or email at midnight.
Compliance Built-In
SOC 2 Type II and HIPAA-ready, with the controls regulated industries actually need. Guardrails keep the agent from giving medical advice, route severe device or hearing concerns to humans, and confirm the model before any troubleshooting.
24/7 Availability
Customers don't wait for business hours -- or speak only one language. Lorikeet handles charging questions, troubleshooting, returns, and warranty claims around the clock and across every language your customers use.
Ready for Your Systems
In production, connects to your order management, shipping, and CRM. This demo shows the experience -- yours will have real lookups, return authorizations, and warranty claims.
Deploy in Days
This entire demo was built in under an hour. Your production launch at your pace, with full support from our forward deployed team.
How we built this for you
Each workflow built step-by-step, tailored to each unique use case.
Mapped the Scenarios
Model identification before troubleshooting, return authorization, warranty claims, charging and feedback issues across EV1, EV3, Atom, and Atom Pro -- all handled with dedicated support logic.
Added the Knowledge
45-day return policy, 1-year limited warranty, optional protection plans, charging instructions, and model-specific guidance -- instantly searchable by the AI.
Set the Safety Controls
Guardrails that you can rely on -- no medical advice, confirm device model before troubleshooting, route severe issues to your human support team.
Went Live
Chat and voice are working right now. Ready to connect to customer data, order systems, and fulfillment APIs.
Ready to build your own AI concierge?
Connected to your actual customer data. Handling your real support volume across every hearing aid model you sell. This sandbox is just the start.
Finish Setting Up Your Sandbox